Your terms and conditions service

Legal Notice

All communications with Bonsai Pavia SL, by any means or through its email address, or the forms present on this “website” or its “e-mail”, implies consent for their personal data to be incorporated into files owned by Bonsai Pavia, whose identification number is B-53913596.

These personal data will be treated in accordance with the provisions of Law 15/1999, of December 13, Protection of Personal Data.

Also and in accordance with the new European policy for the processing of personal data that came into force on May 25, 2018, we have updated our personal data processing to adapt to the new European regulations that give greater protection to your data.

Who is responsible for the treatment of your personal data?
BONSÁI PAVIA, SL, with registered office at Partida Pla de la Vallonga, 108 03113 El Rebolledo (Alicante) Spain

For what and why do we use your personal data?

Only to communicate the status of your order in our online store. As well as on rare occasions inform you of any offer or novelty on our website.

In case of not being able to connect with you by means of electronic mail, in case of any problem with your order, we will try to communicate with you through your phone number and with the Whats app.

How long will we keep your data?

We will keep your data as long as it is necessary to manage the content of your email / the management of the doubts raised and then we will cancel them by blocking them, during the statutory limitation periods that are applicable, and then we will proceed to their destruction.

To whom will we communicate your data?

WE WILL NOT GIVE YOUR PERSONAL DATA TO THIRD PARTIES, unless we are bound by a law or you request it beforehand.

What are your rights when you provide us with your information?

  • Consult your personal data stored in our files (right of access)
  • Request the modification of your personal data (right of rectification)
  • Request that your personal data are not processed (right of opposition)
  • Request the deletion of your personal data (right to delete)
  • Receive as well as transmit to another entity, in electronic format, the personal data that you have given us.

You are responsible for the veracity of the personal data you provide to Bonsái Pavía and for keeping them duly updated.

Therefore, the applicant may exercise the right of access, rectification, cancellation and opposition with respect to personal data contained in the files and may revoke their consent in writing at any time.

For this you can make your written request through our contact form (by clicking on 'Contact us', button available in the header of our website or through written communication addressed to:

Bonsái Pavía, SL
Partida Pla de la Vallonga, 108
03113 - El Rebolledo, Alicante 
Tel.: +34 96.518.97.07


These Terms of Service, Privacy Policy and Sale (hereinafter "General Conditions") govern the use of website (hereinafter, the Website) that Bonsai Pavia, SL (Hereinafter "Bonsai Pavia") makes available to people accessing the website in order to provide them information about products and services, own and / or third-party partners, and facilitating access to, and the procurement of services and goods through the website (all together called the "Services").

Bonsai Pavia, established in Partida Pla Vallonga 108, 03113, El Rebolledo (Alicante), is a Spanish Limited Liability Company that owns this website whose use is regulated by this document, with VAT number B-53913596 and registered in the Trade Register of Alicante Volume: 2822 Sheet: 45, Sheet: A-85962. To contact Bonsai Pavia use the postal address above, as well as the following electronic mail address By the very nature of the Web Site and its content and purpose, the entire navigation practice can be carried out by through the website by every person who has been previously registered as Customer, following the instructions contained in the website.  Therefore, the condition of “Customer” follows the description contained in General Conditions in the version published at the time of the access on the Web Site. Bonsai Pavia reserves the right to modify at any time the presentation and configuration of the Website and of the present General Conditions. Therefore, Bonsai Pavia advises you to read the General Conditions carefully each time you access the Web Site.

In any case, there are pages on the website accessible by the general public, for which Bonsai Pavia also intends to fulfil their legal obligations and regulate the use thereof. In this way, users who access these parts of the Website agree to be bound by the act of visiting such sites by the terms and conditions contained in these Terms, to the extent it may be applicable to them.

Finally, by the very nature of this Website, changed may be occur in the content of these General Conditions. Therefore, the client as well as others who do not accept these conditions are required to agree to the present Terms each time the client access the Website, assuming that the client will be applied the appropriate conditions in force at the time their access.


Access to Services requires prior users’ registration, upon acceptance of the General Conditions, becoming regarded as customers.

The client will be identify with the client email address and password. To access the Customer's own account, it is necessary to include the ID and the password which must contain at least 4 characters.

The use of the password is personal and not transferable, the transfer, even temporarily, to third parties is not allowed. In this regard, the Customer agrees to comply with it and keep it secret, assuming full responsibility for the consequences of disclosure to third parties.

In the event that the customer knows or suspects the use of your password by third parties, the client must change it immediately, following the instructions described on the Website.


The Customer agrees to use the Services in a diligent, correct and lawful use, only for its purposes and without limitation, agrees to refrain from:

• use the Services in a manner or for purposes contrary to law, morals and good customs generally accepted by the public order;

• reproducing, copying, distributing, allowing public access through any form of public communication, transforming or modifying the Services, unless you have permission from the copyright holder or it is legally permitted;

• any action that could be considered a violation of any rights of intellectual property belonging to Bonsai Pavia or others;

• use the Services and, in particular, information of any kind obtained through the Website to send advertising, communications for direct sales or any other commercial purpose, unsolicited messages addressed to a number of people regardless its purpose, and to sell or otherwise disclose such information;

The Customer shall be liable for damages of any kind that Bonsai Pavia may suffer during or as a result of breach of any of the obligations set out above and any others included in the General Conditions and / or imposed by law in regarding the use of the Website.

Bonsai Pavia shall at all times respects the law in force, and shall be entitled to terminate at its sole discretion the Customer Service or exclude Web Site for alleged commission, complete or incomplete, of any offense or offenses punishable under the existing, or in case of observing any conduct which in the opinion of Pavia Bonsai are contrary to these Terms, the Terms of operating this Website, the law, the rules established by the Penal Code or Bonsai Pavia colleagues or may disrupt the operation, image, credibility and / or prestige of Bonsai Pavia or its employees.


All contents of this website such as text, graphics, photographs, logos, icons, images and graphic design, source code and software, are the exclusive property of Bonsai Pavia or third parties, whose rights legitimately holds Bonsai Pavia, and are therefore protected by national and international legislation.

The use of all elements of intellectual property and commercial distribution, modification or alteration is strictly prohibited.

Violation of any of these rights may constitute a violation of these provisions as well as an offense punishable under Articles 270 and following of the Penal Code.

Customers sending website observations, opinions or comments via e-mail service or by any other means, in cases where the nature of the services it is possible, authorise Bonsai Pavia for reproduction, distribution, public communication, transformation, and the exercise of any right of exploitation, of such observations, opinions or comments, around the time of copyright protection were legally in force with no territorial restrictions. It is also understood that this authorisation is granted for free.

The claims filed by customers on possible breaches of the rights of intellectual property on any of the Services of this Website should be addressed to the following email address:


Notwithstanding the provisions of the General Conditions of Contract on procurement of goods contained in this Web Site, Pavia Bonsai will not be held responsible for the truthfulness, accuracy and quality of this website, services, information and materials. These services, information and materials are provided "as they are" and are accessible without warranty of any kind.

Bonsai Pavia reserves the right to terminate your access to the Website, as well as the provision of any or all services provided at any time and without notice, either for technical reasons, security, control, maintenance, power failure or for any other causes.

Consequently, Pavia Bonsai does not guarantee the reliability, availability or continuity of the website or the Services, so the use thereof by the Client is carried out by its own risk, without holding Bonsai Pavia accountable in this regard at any time.

Bonsai Pavia will not be liable for any interruptions of services, delays, errors, malfunctions and, in general, any other problems that originate from causes beyond the control of Bonsai Pavia, and / or due to fraudulent or negligent act of the Customer and / or arising from unforeseen circumstances or force majeure. Notwithstanding the provisions of Article 1105 of the Civil Code, shall be construed as included in the concept of force majeure, in addition, for the purposes of these Conditions, all those events beyond the control of Bonsai Pavia, such as failure third parties, operators or service companies, acts of government, lack of access to third party networks, acts or omissions by public authorities, those produced as a result of natural phenomena, blackouts, etc. and attacks by hackers or third parties specialized in safety or integrity of the system, provided Bonsai Pavia has taken reasonable security measures in accordance with the prior art. In any case, whatever its cause, Bonsai Pavia has no liability whatsoever either direct or indirect damages, consequential damages and / or loss of profits.

Bonsai Pavia excludes all liability for damages of any kind that may result from the lack of truthfulness, accuracy, completeness and / or timeliness of the services transmitted, stored, made available or received, obtained or who has accessed through the website as well as the services provided or offered by third parties or entities. Bonsai Pavia try as much as possible to update and rectify all information hosted on its website that fails to meet the minimum guarantees of accuracy. However, it is exempted from liability for its failure to update or rectification as well as the contents and information in the same discharges. In this sense, Bonsai Pavia has no obligation and does not control the content transmitted, distributed or made available to third parties by customers or employees, except in cases where it is required by law or Judicial when required by an Authority or appropriate Management.

Similarly, Bonsai Pavia excludes all liability for damages of any kind that may result from the presence of viruses or the presence of other harmful elements in the contents that may cause alterations in computer systems as well as documents or systems stored therein.

Bonsai Pavia is not responsible for the Customer to use the Services of the Web Site or your passwords, and any other material thereof, which may infringe the intellectual property or other rights of third parties.

The Client agrees to indemnify Bonsai Pavia for any damage, loss, penalties, expenses (including, without limitation, attorneys' fees) or civil liability, administrative or otherwise, that may suffer Bonsai Pavia as a failure or defective performance carried out by the client of the provisions in these Terms or in the applicable legislation, and in particular, in relation to its obligations concerning protection of personal data contained in these conditions or established in the Data Protection Act and implementing regulations.


Bonsai Pavia does not guarantee or assume any responsibility for damages suffered by third parties as a consequence to the access to the services through connections or links of the linked sites or the accuracy or reliability thereof. The purpose of the links that appear in Bonsai Pavia is exclusively to inform the customer about the existence of other information sources on the Internet where the services offered by the website can be expanded. Bonsai Pavia is in no way responsible for the results obtained through these links or the consequences arising from access by clients to them. These services are provided by these third parties hence Bonsai Pavia cannot and does not control the legality of the Services or their quality. Consequently, the Customer must exercise caution in evaluating and using the information and services on third-party content.


For any interpretative or contentious issues that may arise both parties agree to submit to the Spanish Law. In case of dispute, both parties agree to renounce to submit to any other jurisdiction apart from the jurisdiction of the Courts of the City of Madrid.